| Aqua Misters is a division of SnowStorm Snowmaking, LLC. Please note your credit card will be billed by SnowStorm Snowmaking Office Hours: Monday-Friday: 9am - 5pm (EDT) We are sometimes in the office after hours if you would like to try giving us a call after 5pm (EDT). Our main email address below is always checked after hours if you cannot reach us by phone. Telephone: 610-481-9696 E-mail: contact@aquamisters.com Mailing Address Aqua Misters PO Box 633 Orefield, PA 18069 Click here to visit our blog |
| Return Policy All sales are final on all misting systems, misting fans, misting pumps, special orders, and custom products. These items will only be replaced if they prove to be defective upon return. All other items that are in new and unused condition may be returned within 10 days from the date of delivery for a refund minus any shipping and packaging costs. Non defective merchandise that is returned may be subject to a 20% restocking fee. Items that are available for return are not refundable once they are used. A Return Authorization Number must be obtained prior to returning any item. We are not responsible for items that are returned without our authorization or without a Return Authorization Number. For complete details on our Return Policy please click here Shipping Information We ship worldwide everyday, but the free shipping rates on our website are for orders shipped within the continental USA only. If you live outside of the USA and would like to place an order, please contact us to obtain a shipping quote. Aqua Misters ships orders with FEDEX and USPS. If your order requires next day delivery, please contact us before placing an order to obtain an expedited shipping quote and to verify your order can be guaranteed shipping for next day delivery. In stock orders that are received by 3pm (EDT) are typically shipped same day. In the event an item is on backorder we will contact you to let you know the preliminary ship date of your order. Most items on backorder ship within 3-7 days. Custom Orders If your water misting needs require a misting product not shown in our product listing, please contact us with your needs and we will let you know if we can design and manufacture a custom misting product for your needs. Custom orders may take some extra time to ship and are not refundable. Large Quantity Orders Price breaks are available for customers such as hotels that order a large quantity of identical water misting products. Please contact us if you plan on buying several identical (5 or more) water misting products to see if your order is eligible for a discount. Some items do not apply for quantity discounts. Warranty Information Aqua Misters and it's parent company, SnowStorm Snowmaking, fully stand behind each and every product they manufacture and sell. All of our water misters are backed by a limited 90 day warranty. If for any reason your water mister becomes defective during this time period, at our sole discretion, we may fix or replace the mister at no charge to you. Product abuse, neglect, misuse, and failure to follow product instructions will void your warranty. Manufacturing Information All of our water misters, misting nozzles, and misting systems are assembled, designed, engineered, and packaged in the USA meeting "Made in USA" requirements. |
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| Misting Systems & Misting Fans FREE SHIPPING WITHIN THE USA! Residential, Commercial, and Industrial Misting Applications Phone: 610-481-9696 |
| Aqua Misters PO Box 633 Orefield, PA 18069 Phone: 610-481-9696 Email: contact@aquamisters.com A division of SnowStorm Snowmaking, LLC Entire contents copyright 2007-2011. All rights reserved. |
